Call Quality Analys & Team Leader

Start your next role as a Call Quality Analys & Team Leader with Vindhya E-Infomedia Private Limited in Bapuji Nagar, Bengaluru. Salary is up to ₹25,000/month. There are 5 open positions.

Employer’s description

Similar Bpo Experienced Required Team Leader & Quality Analyst Other Then Call Audit All Call Parameter Need To Handle Please Don'T Apply Only Apply Who Have Experience In Team Leader & Quality Fresher Kindly Don'T Apply. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Malayalam, Hindi, English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Malayalam, Hindi, English

Quick facts

• Job location: Bapuji Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Vindhya E-Infomedia Private Limited.