Customer Care Associate

Looking for a Customer Care Associate role in Bapuji Nagar, Bengaluru? Vindhya E-Infomedia Private Limited is hiring now. Great for first-time job seekers. There are 20 open positions. You can earn up to ₹18,000/month.

Note from the employer

Key Responsibilitieshandle Inbound And Outbound Customer Calls Professionally.Respond To Customer Inquiries And Provide Accurate Information.Resolve Customer Complaints And Escalate Complex Issues When Necessary.Maintain A High Level Of Customer Satisfaction Through Quality Service.Update Customer Information And Interaction Details In The Sys. Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Hindi

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Gujarati, Hindi, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Hindi
• Someone calm under pressure and patient

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Location: Bapuji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Vindhya E-Infomedia Private Limited today.