Customer Support Officer

Vindhya E-Infomedia Private Limited is hiring a Customer Support Officer in Krishnagiri. There are 20 open positions. You can earn up to ₹22,000/month.

In the employer’s words

Manage And Oversee Day-To-Day Banking Transactions And Back-Office Activities. Ensure Compliance With Regulatory Standards And Optimize Workflows For Efficiency. Collaborate With Teams To Streamline Operational Processes And Improve Customer Service.

Compensation

You will be paid ₹20,000 – ₹22,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Complaint handling, Hindi and English, Active listening and CRM tools
• Good English
• Freshers can apply
• A polite, customer-first attitude

Your responsibilities

As a Customer Support Officer, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Work location: Krishnagiri, Tamil Nadu
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

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