Email Support Executive

Vindhya E-Infomedia Private Limited has an opening for an Email Support Executive based in Rajajinagar, Bengaluru. Salary is up to ₹17,000/month. There are 10 open positions. Great for first-time job seekers.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Kannada
• Good English
• Freshers can apply
• Languages: Kannada, English
• A calm under pressure, patient attitude

What the job involves

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹15,000 – ₹17,000 per month.

Position details

• Work location: Rajajinagar, Bengaluru, Karnataka
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Vindhya E-Infomedia Private Limited. It takes less than a minute.