Telecaller

Vinod Jain (UNIMAX) is hiring a Telecaller in Modinagar - Ghaziabad, Delhi. Salary is up to ₹20,000/month.

In the employer’s words

Job Involves Calling Customers For Feedback & Direct Sales. Female Candidates Preferred.Required Candidate Profilejob Opening For Feedback Calling And Direct Marketing For A Mattress Brand. Should Have Fluency In English Speaking And Writing And Good Communication Skills. Knowledge Of Computer & Emailing Is Must. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound

Pay and perks

The salary for this role is ₹12,000 – ₹20,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Inbound, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Someone customer-first and patient

Job details

• Location: Modinagar - Ghaziabad, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Vinod Jain (UNIMAX).