Tele Caller

Viok India is looking for a Tele Caller to join its team in Kundli, Sonipat. You can earn up to ₹20,000/month.

Note from the employer

A Telecaller Is Responsible For Gathering Leads And Producing Sales By Speaking With Prospective And Current Customers Over The Phone. Their Duties Include Gathering Information From The Target Market, Following Up With Customers To Provide New Products Or Services And Documenting Customer Feedback For Follow-Up Actions. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone polite and calm under pressure

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Kundli, Sonipat, Haryana
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

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