Customer Care Executive (Cce)

Looking for a Customer Care Executive (Cce) role in Sector 66 - Gurgaon, Delhi? Viotal Informatics Private Limited is hiring now. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

In the employer’s words

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Negotiation, Local market knowledge, Customer handling and Lead generation
• Good English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients.
• Explain products and offers clearly and handle objections

Position details

• Location: Sector 66 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Vacancies: 5
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Viotal Informatics Private Limited.