Telecaller

Vip City wants to bring on a Telecaller for its Cantonment, Tiruchirappalli team. There are 2 open positions. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Type : Sales | Languages : English, Tamil

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Marketing, Sales, Tamil
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: English, Tamil
• A calm under pressure, polite attitude

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Cantonment, Tiruchirappalli, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Vip City.