Tele Caller

Vip Housing & Properties wants to bring on a Tele Caller for its T.Nagar, Chennai team. Salary is up to ₹15,000/month. Freshers can apply. The team is filling 2 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil

What you will do

As a Tele Caller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• Graduate or equivalent
• Comfortable with Tamil
• Female Only
• No English required
• Freshers can apply
• Languages: Tamil
• Someone polite and patient

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: T.Nagar, Chennai, Tamil Nadu
• Vacancies: 2
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vip Housing & Properties reviews applications regularly.