Field Collection Executive

Vira One Recovery Solutions Pvt. Ltd. has an opening for a Field Collection Executive based in Bakhtiarpur, Patna. The pay goes up to ₹20,000/month. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Bike
• Male Only
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• A customer-first, patient attitude

What you will do

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.

Salary

The salary for this role is ₹10,000 – ₹20,000 per month.

Quick facts

• Work location: Bakhtiarpur, Patna, Bihar
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Vira One Recovery Solutions Pvt. Ltd. reviews applications regularly.