Senior Tele Caller

Viraj Institute Of Medical Science wants to bring on a Senior Tele Caller for its Boring Road, Patna team. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Prospective Students And Parents From The Given Leads.Explain Course Details, Eligibility Criteria, Fee Structure, And Admission Procedure.Follow Up With Interested Leads Regularly And Convert Them Into Admissions.Maintain Call Logs And Update Crm Or Excel Sheets Daily.Handle Inbound Queries Through Phone, Whatsapp, A. More Than 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Compensation

The salary for this role is ₹12,000 – ₹20,000 per month.

Eligibility

• At least 2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Active listening, CRM tools
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and patient

Job at a glance

• Location: Boring Road, Patna, Bihar
• Work type: Office-based
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 1:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10

Ready to start? Upload your resume and apply to Viraj Institute Of Medical Science today.