Senior Customer Services Executive

Join Viralkumar Prakashbhai Shah (Viral P Shah & Co) as a Senior Customer Services Executive in Bakrol Bujrang, Ahmedabad. Freshers can apply. The team is filling 2 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Skills Required : Communication Skills Clear Verbal And Written Communication Languages - Hindi & Marathiactive Listening Understanding Customer Concerns Without Interruption.Technical Proficiency Familiarity With Crm Tools, Ms Office, And Digital Platforms.Time Management Handling Multiple Queries Efficiently.Conflict Resolution Ma. Languages : Marathi, Hindi

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi, Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• You are polite and customer-first

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Job at a glance

• Job location: Bakrol Bujrang, Ahmedabad, Gujarat
• Work type: On-site
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Viralkumar Prakashbhai Shah (Viral P Shah & Co).