Senior Telecaller

Viranchi Hosiery Pvt Ltd wants to bring on a Senior Telecaller for its Govind Nagar, Nashik team. The pay goes up to ₹16,000/month.

In the employer’s words

Telecalling, Back Office Operations, Telesales, Customer Relations. More Than 2 Years Experience Compulsory.

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Hindi and English, Complaint handling
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and customer-first

Day-to-day work

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹15,000 – ₹16,000 per month.

Job details

• Work location: Govind Nagar, Nashik, Maharashtra
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Viranchi Hosiery Pvt Ltd today.