Telecaller

Viriksha HR Solution Private Limited is looking for a Telecaller to join its team in Anna Nagar East, Chennai. There are 2 open positions. Salary is up to ₹17,000/month.

In the employer’s words

Job Description:*Handle Inbound Customer Enquiries Through Calls* Make Outbound Calls To New And Existing Customers.* Explain Astrovels Astrology Consultation Services, Remedies, And Packages.* Schedule Appointments With Astrologers.* Provide Accurate Information Regarding Consultation And Pricing* Convert Enquiries Into Paid Consultations. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English, Tamil

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Inbound, Outbound and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English, Tamil
• Someone patient and calm under pressure

Compensation

Compensation: ₹10,000 – ₹17,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Anna Nagar East, Chennai, Tamil Nadu
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Viriksha HR Solution Private Limited.