International Voice Process Agent

Virtualteam Finserv Pvt. Ltd, is hiring an International Voice Process Agent in DLF Phase 2 - Gurgaon, Delhi. You can earn up to ₹40,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Malayalam

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam
• You are calm under pressure and patient

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

Position details

• Job location: DLF Phase 2 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Work mode: Office-based

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