Telecaller

Visa 2 abroad is hiring a Telecaller in Mohali. You can earn up to ₹30,000/month. There are 10 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹25,000 – ₹30,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: CRM tools, Verbal communication, Hindi and English, Active listening
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Mohali, Punjab
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Visa 2 abroad today.