Telecaller

Visa Master Consultancy is hiring a Telecaller in Model Town, Ludhiana. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Active listening, Typing speed, Hindi and English, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Model Town, Ludhiana, Punjab
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Visa Master Consultancy.