Telecaller

Join Visa Path as a Telecaller in Sector-17, Chandigarh. Great for first-time job seekers. Salary is up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Verbal communication, Typing speed, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Sector-17, Chandigarh, Chandigarh
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Visa Path today.