Tele Caller

A new Tele Caller role is open at Visanta Overseas, Alkapuri, Vadodara. There are 5 open positions. You can earn up to ₹15,000/month.

Employer’s description

A Telecaller Is A Person Who Is Responsible For Making Outbound Calls Or Receiving Inbound Calls To Communicate With Customers, Clients, Or Prospects. This Role Is Often Found In Sectors Such As Sales, Customer Service, Marketing, And Support Telecallers Play A Vital Role In Reaching Out To Potential Or Existing Clients, Providing Them With Inform. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : English, Gujarati, Hindi

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Requirements

• At least 2 years of relevant experience
• Below 10th or equivalent
• Skills: English, Gujarati, Hindi, Inbound, Outbound, Sales
• No English required
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: English, Gujarati, Hindi
• You are patient and calm under pressure

Position details

• Work location: Alkapuri, Vadodara, Gujarat
• Job type: Full time
• Openings: 5
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Visanta Overseas reviews applications regularly.