Urgent Hiring For English Caller

Vishnu Solutions Pvt Ltd (Vishnu Solutions Private Limited) is hiring an Urgent Hiring For English Caller in Elgin Road, Kolkata. Freshers can apply. 15 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, Typing speed, Active listening, Complaint handling
• Basic English
• Freshers can apply
• Someone polite and customer-first

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Job details

• Location: Elgin Road, Kolkata, West Bengal
• Job type: Full time
• Shift: 11.30 AM - 8:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Work type: On-site

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