Telecaller

Vishva Wallpaper Decors is looking for a Telecaller to join its team in Vastral, Ahmedabad. The pay goes up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• Education: Tenth Pass
• Comfortable with Hindi and English, Complaint handling, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and patient

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Quick facts

• Job location: Vastral, Ahmedabad, Gujarat
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Vishva Wallpaper Decors.