Operation Manager

A new Operation Manager role is open at Vishwakarma Facility Pvt.Ltd, Sector 49 - Noida, Delhi. Salary is up to ₹50,000/month. 2 candidates will be hired for this role.

Employer’s description

Job Role Operations Managervishwakarma Facility Private Limitedjob Summarythe Operations Manager Is Responsible For Overseeing Daily Operations, Ensuring Smooth Service Delivery, Managing Field Staff, Maintaining Client Satisfaction, And Achieving Operational Excellence. The Role Requires Strong Leadership, Planning, And Problem-Solving Skills. More Than 2 Years Experience Compulsory. | Basic Excel

Compensation

You will be paid ₹40,000 – ₹50,000 per month.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with Basic Excel
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Someone patient and polite

Position details

• Job location: Sector 49 - Noida, Delhi, Delhi
• Work mode: Work from office
• Timings: 10 :30 AM - 7:30 PM | Monday to Saturday
• Interview timings: 12:00 PM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

Apply today and take the next step in your career with Vishwakarma Facility Pvt.Ltd.