Telecaller

Join Vision Financial Associates as a Telecaller in Koradi Road, Nagpur. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Active listening and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Day-to-day work

As a Telecaller, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Koradi Road, Nagpur, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Vision Financial Associates.