Telecaller

Looking for a Telecaller role in Poonamallee, Chennai? Vision Properties is hiring now. The pay goes up to ₹15,000/month. The team is filling 5 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Typing speed, CRM tools, Hindi and English, Complaint handling
• No English required
• Freshers can apply
• You are polite and calm under pressure

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Work location: Poonamallee, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Work type: Work from office

Ready to start? Upload your resume and apply to Vision Properties today.