Email Support Executive

Join Visionary Outsourcing Services as an Email Support Executive in Koramangala, Bengaluru. There are 9 open positions. Salary is up to ₹25,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Typing speed, Hindi and English, Verbal communication, CRM tools
• Good English
• 1 - 2 Years Experience Compulsory.

Job details

• Location: Koramangala, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 9

Apply today and take the next step in your career with Visionary Outsourcing Services.