Email Support Executive

Visionary Outsourcing Services is hiring an Email Support Executive in Koramangala, Bengaluru. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. More Than 2 Years Experience Compulsory. | Languages : Kannada, English

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English and Kannada
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Kannada, English
• You are patient and customer-first

What the job involves

As an Email Support Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.

Quick facts

• Work location: Koramangala, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Visionary Outsourcing Services.