Email Support Executive

Visionary Outsourcing Services wants to bring on an Email Support Executive for its Koramangala, Bengaluru team. 9 candidates will be hired for this role. The pay goes up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Active listening, Verbal communication, Hindi and English, CRM tools
• Good English
• Freshers can apply
• A customer-first, polite attitude

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Work mode: On-site
• Job type: Full time
• Openings: 9
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Visionary Outsourcing Services today.