Email Support Executive

Visionary Outsourcing Services is looking for an Email Support Executive to join its team in Koramangala, Bengaluru. The team is filling 9 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Salary and benefits

You will be paid ₹18,000 – ₹30,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 9
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Visionary Outsourcing Services today.