Non Tech Support Executive - Non Vo...

Looking for a Non Tech Support Executive - Non Vo... role in Koramangala, Bengaluru? Visionary Outsourcing Services is hiring now. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. More Than 2 Years Experience Compulsory. | Languages : English

What we are looking for

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, patient attitude

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Koramangala, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Visionary Outsourcing Services reviews applications regularly.