Telecaller

Vista cabs is looking for a Telecaller to join its team in Banashankari, Bengaluru. Salary is up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Typing speed, Verbal communication and Active listening
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Location: Banashankari, Bengaluru, Karnataka
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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