Associate Bpo Executive

Looking for an Associate Bpo Executive role in Thane West, Mumbai? Vista is hiring now. There are 30 open positions. You can earn up to ₹30,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

What the job involves

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30

Apply today and take the next step in your career with Vista.