Shift Manager

Start your next role as a Shift Manager with Vital Greens in Magarpatta, Pune. You can earn up to ₹26,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and calm under pressure

Pay and perks

Compensation: ₹15,000 – ₹26,000 per month.

What the job involves

As a Shift Manager, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Magarpatta, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Click Apply to send your profile to Vital Greens. It takes less than a minute.