Dept Collection Salary 2Oooo

Vivadi Management Services Pvt.ltd. has an opening for a Dept Collection Salary 2Oooo based in Janakpuri, Delhi. There are 11 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of CRM tools, Active listening, Hindi and English and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Work location: Janakpuri, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 11
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Vivadi Management Services Pvt.ltd. today.