Tele Caller

Vivame Fintech Pvt Ltd is hiring a Tele Caller in Prayagraj. There are 11 open positions. You can earn up to ₹12,000/month.

Employer’s description

Customer Calling For Lending Business And Credit Card. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Prayagraj, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 11
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Vivame Fintech Pvt Ltd today.