Telecaller

Viven Embedded Academy is hiring a Telecaller in Madhapur, Hyderabad. Great for first-time job seekers. The pay goes up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Active listening, Verbal communication and Complaint handling
• Female Only
• Basic English
• Freshers can apply

Quick facts

• Work location: Madhapur, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: Office-based

Apply today and take the next step in your career with Viven Embedded Academy.