Customer Care Associate

A new Customer Care Associate role is open at Vizag Communications, Dwaraka Nagar, Visakhapatnam. Salary is up to ₹15,000/month. The team is filling 2 vacancies.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports Hindi Should Be Must And Should. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Telugu, English, Hindi

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Hindi, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Telugu, English, Hindi
• Someone patient and calm under pressure

Job details

• Job location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Work type: Work from office
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Vizag Communications.