Customer Support Representative (Cs...

Vizhve8 Hr Service wants to bring on a Customer Support Representative (Cs... for its Old Palasia, Indore team. The team is filling 20 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Handle International Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are calm under pressure and polite

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Your responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Old Palasia, Indore, Madhya Pradesh
• Openings: 20
• Employment type: Full time
• Work mode: Office-based
• Shift: Night / Rotational shifts us process
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vizhve8 Hr Service reviews applications regularly.