Team Leader - Operations

Start your next role as a Team Leader - Operations with Viztar Business Solutions Private Limited in Yerwada, Pune. The pay goes up to ₹35,000/month. There are 30 open positions.

Note from the employer

Opening For - Insurance Sales Lead Gen Process, Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Week Off - Sunday, Shift Time - 9:30Am To 6:30Pm. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound | Languages : Hindi, English

Salary

You will be paid ₹25,000 – ₹35,000 per month.

What you will do

As a Team Leader - Operations, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound
• Languages: Hindi, English
• You are calm under pressure and polite

Job at a glance

• Work location: Yerwada, Pune, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Viztar Business Solutions Private Limited. It takes less than a minute.