Telecaller

VK Enterprises wants to bring on a Telecaller for its Attibele, Bengaluru team. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Hindi and English and Active listening
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Pay and perks

Compensation: ₹11,000 – ₹15,000 per month.

Quick facts

• Location: Attibele, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by VK Enterprises.