Customer Care Executive

Vkar Ecommerce wants to bring on a Customer Care Executive for its Kotturpuram, Chennai team. No experience? You can still apply. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Job Description: Nura Electric Mobility Pvt Ltd. Is Hiring A Telecaller Cum Customer Service Executive To Handle Both Outbound Calls And Customer Support Activities. You Will Be Responsible For Calling Potential Or Existing Customers, Explaining Services, Maintaining Records, And Ensuring A Positive Customer Experience. Type : Sales, Outbound, Inbound | Languages : Tamil, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound, Outbound, Sales and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Tamil, English
• Someone customer-first and patient

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Job at a glance

• Work location: Kotturpuram, Chennai, Tamil Nadu
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vkar Ecommerce reviews applications regularly.