Telecaller

A new Telecaller role is open at Voice Villa Online Pvt Ltd, laxmi Nagar, Nagpur. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Responsibilities:Call Potential Clients And Explain Our Servicesgenerate Leads And Fix Appointmentsfollow Up With Interested Prospectsmaintain Call Records And Client Databuild Strong Customer Relationships. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Marketing, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• A patient, customer-first attitude

Salary and benefits

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: laxmi Nagar, Nagpur, Maharashtra
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

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