Backoffice Executive

Voiceetc has an opening for a Backoffice Executive based in Sola, Ahmedabad. Salary is up to ₹23,000/month. The team is filling 2 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Compensation

You will be paid ₹17,000 – ₹23,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• You are polite and calm under pressure

Job at a glance

• Work location: Sola, Ahmedabad, Gujarat
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Voiceetc reviews applications regularly.