Telecaller

Voltronex Technologies Pvt Ltd is hiring a Telecaller in Rajaji Nagar, Bengaluru. The pay goes up to ₹22,000/month. There are 2 open positions.

In the employer’s words

Server Shop Is A Leading Supplier Of Refurbished And New Servers, Workstations, Desktops, Laptops, Networking Products, And It Hardware. We Are Looking For An Enthusiastic Telecalling Executive To Connect With Customers, Generate Leads, And Support Our Sales Team. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : English, Hindi, Kannada

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Kannada and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: English, Hindi, Kannada
• A polite, patient attitude

Salary

You will be paid ₹20,000 – ₹22,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Rajaji Nagar, Bengaluru, Karnataka
• Vacancies: 2
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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