Customer Survey Executive

A new Customer Survey Executive role is open at vortexsoft Innovations Pvt Ltd, Vadgaon Budruk, Pune. The team is filling 30 vacancies. Salary is up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.Interact With International Customers Through Calls, Chat, Or Email To Conduct Surveys And Collect Feedback. Type : International | Languages : Hindi, Marathi, English

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, International, Marathi
• Good English
• Freshers can apply
• Type: International
• Languages: Hindi, Marathi, English
• Someone customer-first and calm under pressure

What the job involves

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

Position details

• Work location: Vadgaon Budruk, Pune, Maharashtra
• Shift: 4:00 PM - 2:00 AM | Monday to Friday 4:00 PM - 10:00 PM | Saturday
• Openings: 30
• Work type: Work from office
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — vortexsoft Innovations Pvt Ltd reviews applications regularly.