International Bpo Executive

vortexsoft Innovations Pvt Ltd is looking for an International Bpo Executive to join its team in Narhe, Pune. 30 candidates will be hired for this role. You can earn up to ₹20,000/month. Freshers can apply.

Employer’s description

Customer Support Is The Range Of Services Designed To Assist Customers In Making Cost-Effective And Correct Use Of A Product, Including Installation, Training, Troubleshooting, And Maintenance. It Is A Technical, Solution-Oriented Function Focused On Resolving Issues And Enhancing Product Utility, Often Distinguishing Itself From General Customer S. Languages : English

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• You are calm under pressure and customer-first

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

As an International Bpo Executive, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Position details

• Location: Narhe, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Work mode: Office-based
• Timings: Rotational shifts

Ready to start? Upload your resume and apply to vortexsoft Innovations Pvt Ltd today.