International Bpo Executive

A new International Bpo Executive role is open at vortexsoft Innovations Pvt Ltd, Wadgaon Budruk, Pune. Salary is up to ₹21,000/month. The team is filling 30 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, International | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International
• Languages: English
• You are polite and calm under pressure

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹14,000 – ₹21,000 per month, based on skills and experience.

Job at a glance

• Job location: Wadgaon Budruk, Pune, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: Rotational shifts
• Vacancies: 30

Ready to start? Upload your resume and apply to vortexsoft Innovations Pvt Ltd today.