International Bpo Executive

Join vortexsoft Innovations Pvt Ltd as an International Bpo Executive in Sangamvadi, Pune. There are 30 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, International
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English

Quick facts

• Location: Sangamvadi, Pune, Maharashtra
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: Rotational shifts

Ready to start? Upload your resume and apply to vortexsoft Innovations Pvt Ltd today.