International Voice Process Agent

A new International Voice Process Agent role is open at vortexsoft Innovations Pvt Ltd, Narhe, Pune. You can earn up to ₹20,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International | Languages : English

What you will do

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, International, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, International
• Languages: English
• A polite, customer-first attitude

Salary and benefits

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Work location: Narhe, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 30

Apply today and take the next step in your career with vortexsoft Innovations Pvt Ltd.