Tender Executive

Vr Design Solutions is looking for a Tender Executive to join its team in Hadapsar, Pune. 3 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Only Candidates With Gem Portal Or Government Tender Experience Should Apply. Role Includes Handling Gem Portal Operations, Preparing Tender Documents, Uploading Bids, Preparing Quotations And Coordinating With Customers For Order Processing. 1 - 2 Years Experience Compulsory. | Languages : English, Marathi

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Marathi
• You are customer-first and polite

Salary

The salary for this role is ₹15,000 – ₹30,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Hadapsar, Pune, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Shift: 10:30 AM - 6:00 PM | Monday to Saturday
• Interview timings: We will contact you after screening.
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Vr Design Solutions reviews applications regularly.