Bpo Executive

Vr Finserv is looking for a Bpo Executive to join its team in Janak Puri, Delhi. The team is filling 30 vacancies. Freshers can apply. Salary is up to ₹30,000/month.

Employer’s description

Responsibilities: Generate Leads Through Calls, Data, And Online Sources. Explain Loan Products And Check Customer Eligibility. Maintain Daily Lead And Follow-Up Records. Coordinate With The Sales Team For Closures. Fixed Salary + Incentives. Type : Outbound, Sales, Inbound, Domestic | Marketing | Languages : Hindi, English

What you get

The salary for this role is ₹15,000 – ₹30,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic
• Marketing
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Job details

• Job location: Janak Puri, Delhi, Delhi
• Vacancies: 30
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Vr Finserv reviews applications regularly.